Payments and refunds

How can I pay for an eSIM?

Payments and refunds

By card, and by the wallets and methods your country and device support — Apple Pay, Google Pay and PayPal among them. The payment form shows what is available to you.

We never see or store your card number. The card form belongs to our payment provider, Stripe, and the details go straight there.

No account is needed to pay, and nothing is kept to charge you again.

Related questions

Is my card safe when I buy from you?

We never see or store your card number. The payment form belongs to Stripe, our payment provider, and your details go straight to them.

There is no card form of our own anywhere on the site, which is deliberate: a shop that types card numbers into its own page has taken on a burden it cannot carry.

Nothing is kept to charge you again, because nothing renews.

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What currency are your prices in?

US dollars, unless a price says otherwise. The same plan costs the same wherever in the world you are buying from.

The price does not move with the season, the device you are holding, or how many times you have looked at it.

Your bank converts the dollar amount into your own currency at its own rate.

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My payment was declined. What now?

The reason comes from your bank, not from us, and the checkout shows what they said. A foreign online purchase is the commonest thing they block.

Try another card or one of the wallets offered, or approve the purchase in your banking app and try again.

If the order was created but not paid, nothing was charged and no eSIM was issued. If you see a charge with no eSIM, send us the order number.

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